How to permanently delete a document in Ready to Send

 

Occasionally (especially when testing) customers need to delete a file that is Ready to Send.

 

 

 

 

Open View / Print

 

 

 

Select: Outgoing Documents and apply additional filters; trading partner, document type, etc. to find the outbound document(s).

 

Right click > Mark to Delete

 

File > Exit

 

Message indicated that the document will revert back to pending. Click OK

 

 

 

 

 

You will return you to the main COMMAND window.

 

The previously deleted document(s) will revert to Pending.
Meaning that the ISA headers have been removed.

 

 

 

Open View / Print (a second time)

 

 

Select Outgoing Documents

 

Select Pending

 

Apply additional filters if necessary

 

Right click the Pending Document and select “Mark to Delete”

 

 

File > Exit

 

 

Message indicates the Pending (outgoing) document will be permanently deleted.

 

Click OK

 

 

 

 

The Mailbox counter is now cleared.